Question 1

How long will it take to receive my order?

Accepted Answer

Orders are shipped and insured by USPS within 24 hours after processing. Please allow 3–5 business days for U.S. orders and 2–4 weeks for international orders. Shipping is calculated at checkout.Read more

Question 2

How to track my order?

Accepted Answer

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Question 3

Do you ship internationally?

Accepted Answer

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Question 4

Do you offer free shipping?

Accepted Answer

Shipping fees vary by location and order value. Shipping cost will be calculated at checkout.

Question 5

What is your return policy?

Accepted Answer

We accept return-exchange requests for new, unworn clothing within 30 days of delivery. Items must be unworn or unused, unwashed, free of odors, with tags, in original packaging, and include proof of purchase. Accessories, sale items, and gift cards are not eligible for returns, exchanges, or refunds. Approved return-exchanges receive a return shipping label; requests must be made before sending items back. Apparel-clothing refunds may be requested within 14 days of delivery and, if approved, are issued to the original payment method.Read the full policy

Question 6

Can I exchange an item?

Accepted Answer

We accept return-exchanges for new, unworn clothing within 30 days of delivery. Items must be unworn or unused, unwashed, free of odors, with tags, in original packaging, and include proof of purchase. Accessories, sale items, and gift cards are not eligible. Contact us to request an exchange; if accepted, you will receive a return shipping label and instructions.See details

Question 7

Can I cancel or change my order?

Accepted Answer

If you need to cancel or modify your order, please contact us as soon as possible at info@bosspunk.com. Orders that have already been processed may not be eligible for changes.

Question 8

What payment methods do you accept?

Accepted Answer

We accept major credit cards (Visa, Mastercard, American Express) as well as Shop Pay, Apple Pay, Google Pay.

Question 9

Do you accept store credit?

Accepted Answer

We accept store credit as a payment method.

Frequently Asked Questions

Frequently Asked Questions